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  Frequently Asked Questions

Is Creative Woodturner easy to use?

Yes. We understand at MDR Software that not all woodturners are computer literate so the software has been designed from the outset to be easy to use. The tutorial, simple program layout and help pages combine together to get you started in no time at all.


Where can I buy the software?

MDR Software sells direct either via the internet, telephone or post. We attend shows and exhibitions, where you can also purchase the software.


Can you export the 3D view into a photo editing package?

New to version 1.5

Yes, go to the design page and click on 'Export'. Change the options (image size, BMP, JPEG) then 'Browse...' for the location where you want to save the image. Click 'Export 3D view' to save the image.


On the computer requirements it says "Recommended: Graphics card with 3D Hardware acceleration". Does my computer have this?

A graphics card with 3D hardware acceleration will increase the drawing speed of the 3D view, but does not affect the image quality. Any computer bought within that last 5 years is very likely to have a graphics card with 3D hardware acceleration, but older computers will still be fine.


Can you do segmented turning?

The software is not designed to do segmented turning, but other blockwork effects can be achieved by designing your own wood images. In the "blockwork" category of wood images there are some examples, one of which is shown here:


Can you do off-centre turning?

No.


Is there an Apple Mac version?

No, but it will run on VirtualPC (a PC emulator for the Mac), however slower than on a PC.


What is the maximum size of the design area?

The size of the design area is not limited, so you can design turnings of any size.


What is the maximum print size?

You have two options when printing. You can print full-size plans, in which case you are limited by the maximum paper size of your printer. However, if the turning is too large to print full-size, you can choose to print it scaled down to fit on the paper.


Can I upgrade my CD-ROM version to the latest download version?

Yes - owners of copy of Creative Woodturner on CD-ROM can upgrade to the latest version free of charge. In summary, you must register your activation code online, uninstall the current version of Creative Woodturner (this does not delete any saved files) and install the download version.

Step-by-step, please do the following:

  1. Click on the following link www.creative-woodturner.com/registerActivation.php
  2. If you already have an account on Creative-Woodturner.com then enter the details here. If not, click on "Create an account now" and complete the details.
  3. You will be prompted to enter your activation key. This can be found on the card insert or booklet included in the CD case
  4. Click "Continue". This will associate your activation key with the online account.
  5. Now download the latest version by going to the download page www.creative-woodturner.com/download.php and click on the "Download" button.
  6. Choose the location of where you wish to save the downloaded file
  7. When the download is complete, you are ready to move onto the next step
  8. You have finished on the web, so close down the browser.
  9. Next uninstall your existing version of Creative Woodturner. Do this by going to the "Start" menu, "Control Panel", then "Add/remove programs". Find Creative Woodturner and choose uninstall. Do not worry - it will not delete your gallery or wood images.
  10. Install the new version that you just downloaded by locating the file on your computer and double-clicking it
  11. Follow the instructions and complete the install
  12. Now run the Creative Woodturner application
  13. Choose "Activate Software", then "online activation"
  14. Enter the Creative Woodturner account details you used to register your activation code.
  15. All done! The application is now permenantly activated.

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